FAQ
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Do I need a doctor’s referral?
No referral is required to book physiotherapy. Some extended health plans may require a referral for reimbursement, so it’s best to check with your insurer.
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Do you offer vestibular physiotherapy?
Yes. Vestibular physiotherapy is offered for dizziness, balance concerns, and conditions such as benign paroxysmal positional vertigo (BPPV) and vestibular hypofunction. Care is provided one-on-one with the physiotherapist and tailored to each individual’s symptoms and tolerance.
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Do you accept WCB claims?
Stark Physiotherapy does not currently accept WCB claims.
If your injury is related to a workplace incident and you have an active WCB claim, you’ll need to receive treatment through a physiotherapy clinic that is registered with WCB.
You’re always welcome to book with us for concerns that are not being treated under an active WCB claim.
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How many sessions will I need?
The number of visits varies depending on your condition, goals, and response to treatment. This is discussed early on and adjusted as progress is made.
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Do you offer direct billing?
Yes. Direct billing is available for most major extended health benefit plans. Receipts are also provided for your records.
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Do you treat motor vehicle accident (MVA) injuries?
Yes. Physiotherapy treatment is provided for motor vehicle accident–related injuries including whiplash.